Politique de confidentialité
At Sephora Emirates L.L.C., the protection of your personal data is a priority. We are committed to complying with legal and regulatory obligations in terms of data protection, in accordance with the General Data Protection Regulation (GDPR), in force since May 25, 2018 within the European Union.
Our commitments include :
Only collect and process data if an explicit and legitimate purpose has been defined. Ensure fair and transparent processing of your data. Only collect your personal data in the following cases : When the processing is necessary for the performance of a contract. When the processing is required by a legal obligation. When you have given explicit and specific consent. Collect only the data strictly necessary for the treatments. Keep this data for a limited time, in line with the service provided. Ensure the implementation and respect of your rights.
For more information on the legal framework, we invite you to consult the CNIL website: www.cnil.fr .
The data controller is Raphael PROST, Director of Sephora Emirates L.L.C., whose registered office is located at 139 CHEMIN DU VACHER, 38260 THODURE, registered in the Trade and Companies Register under n ° 81990218000028.
What is the purpose of the collected data?
We collect personal data as part of our website to meet specific purposes, such as :
Processing of your quotes and product orders, and execution of these orders. Management of subscriptions to our newsletter and / or e-mail alerts. Invoicing and collection of payments. Delivery management and order tracking. Customer relationship: availability of an interlocutor by mail, phone, or e-mail for any question or complaint. Sending information about changes or developments in our services. Management of unpaid bills and disputes. Verification of compliance with applicable legislation, our contracts and our general conditions of use.
What data is collected? We take care to collect only the data necessary to meet the previously stated purposes, such as :
Identification data: surname, first name, title, postal address, e-mail address. Contact data: postal address, e-mail address, telephone number. This data is collected via the contact form, the quote request form, and the registration form for our newsletter. They are essential for :
Respond quickly to your questions. Provide you with a compliant quote. Allow you to place an order. Establish a compliant invoice. Send you our newsletter after registration.
How long is this data kept for? Your personal data is kept for periods strictly necessary in accordance with legal and regulatory obligations : Data relating to a request for a quote / order: 3 years or 10 years in case of validation of the quote. Data relating to a request via contact form: 5 years. Data relating to a subscription to the newsletter: 1 year after unsubscription. Are the data transmitted to third parties? We use extension modules for social networks (Facebook, LinkedIn, etc.). If you interact with these modules (for example, by using the “Like” or “Share” buttons), the information related to your browsing on our site may be transmitted to the company operating the social network concerned. To avoid this, log out of the relevant social network before visiting our website. What are your rights on the data collected? You have the following rights regarding your personal data : Right of access: Obtain confirmation that personal data concerning you are being processed and access them. Right of rectification: To have inaccurate data concerning you rectified and incomplete data completed. Right of opposition: To oppose certain processing of your data. Right to erasure: Request the erasure of your personal data. Right to portability: Request to receive your personal data in a structured and commonly used format. To exercise your rights, contact our data controller at the following address: 139 CHEMIN DU VACHER, 38260 THODURE. Regarding the newsletter, you can unsubscribe at any time by clicking on the unsubscribe link in each newsletter. You also have the right to lodge a complaint with the CNIL: 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07 – www.cnil.fr/fr/plaintes . The Cookies A cookie is a text file deposited on your computer or mobile device when consulting a website. Cookies make it possible to analyze your browsing to facilitate your experience or to offer you adapted advertisements. Cookies are managed by your Internet browser. Only the issuer of the cookie can read or modify the information it contains. A cookie has a maximum validity period of 13 months. You can manage cookies via your browser settings, by accepting or refusing their registration. However, refusing certain cookies may alter your browsing experience or make certain services inaccessible. For detailed instructions on how to manage cookies, consult the help menu of your browser.